Privacy Policy

At OTLAMPA.BG, we respect your personal information and strive to ensure maximum protection when using our online store. This privacy policy aims to inform you about what data we collect, how we use it, and how we store it.

1. Collection of Personal Data

When using OTLAMPA.BG, the following categories of data may be collected:

• Full name
• Contact phone
• Email address
• Delivery and billing address
• Order history
• IP address and device information (for technical purposes)

2. Use of Personal Data

The data is used solely for:

• Processing and delivering your orders
• Communicating with you regarding orders and services
• Issuing invoices and accounting documents
• Improving website functionality and user experience
• Newsletters (only with explicit consent)

3. Storage and Protection

Your personal data is stored securely and used only for the purposes for which it was provided. We apply organizational and technical measures to protect against unauthorized access, loss, or misuse.

4. Disclosure to Third Parties

Personal data may be shared only with:

• Courier and logistics companies – for order delivery
• Accounting and financial partners – to comply with legal requirements
• Government authorities – only in cases required by law

OTLAMPA.BG does not sell, rent, or distribute your personal data to other individuals or companies for marketing purposes.

5. Cookies

Our website uses “cookies” for:

• Normal functioning of the online store
• Traffic analysis and service improvement
• Saving your preferences and settings

You can manage or delete cookies from your browser settings.

6. Your Rights

In accordance with Regulation (EU) 2016/679 (GDPR), you have the right to:

• Access your personal data
• Correct or delete personal data
• Restrict processing
• Data portability
• Withdraw consent to processing

To exercise these rights, you can contact us at [email protected] .

7. Changes to the Policy

OTLAMPA.BG reserves the right to update this policy in case of changes in legislation or internal processes. We recommend checking this page regularly for the latest version.

8. Contact

If you have any questions regarding the privacy policy, please contact us:

• Email: [email protected]
• Phone: +359 00 000 000
• Address: (add your address here)

Last updated: August 2025